Emotional Intelligence

Enhance Your Ability to Understand and Influence Others

Emotions are what drive us and what drive us off the path. We cannot persuade without understanding them well.
 

 
It’s not the smartest people that are the most successful or the most fulfilled in life. You possibly know people who are academically very intelligent and yet are socially inept and unsuccessful at work or in their personal relationships. Your intelligence quotient (IQ) isn’t enough on its own to be successful in life. To be successful, emotional intelligence has an importance as great as intellectual ability (IQ).
 

 
Emotional intelligence (EQ) is the ability of a person to identify, control, and evaluate his/her emotions, as well as of the people around. People with a higher EQ are better suited as team players as well as in leadership roles over those who have a lower EQ.
 
Emotional intelligence was ranked sixth in the World Economic Forum’s list of the top 10 skills that employees will need to possess to thrive in the workplace of the future.

Researchers have shown that our success at work or in life depends on Emotional Intelligence 80% and only 20% of intellect.
 

The ability to control and express our own emotions is important, and so is our ability to respond, interpret and understand the emotions of people around us. Understanding the root causes of our emotions and how to use them can help us to effectively identify who we are and how we interact with others.

People with highly developed emotional intelligence are less defensive and more open to feedback, especially when it involves areas of improvement.

Learning Objectives

• Identify the benefits of emotional intelligence
• Improve your management of emotions
• Apply core emotional intelligence competencies for achieving results
• Adapt EQ behavior as a fresh standard for professionalism
• Handle and inspire emotion in others
• Adaptability in dealing with different personalities
• Relate emotional intelligence to workplace situations
• Implement EQ concepts and techniques in the workplace

Emotional intelligence affects us all, whether we’re constantly working in collaboration with others or individually on projects.

 
If you have high emotional intelligence you are able to recognise your own emotional state and the emotional states of others, and engage with people in a way that draws them to you.
 

 
You can use this understanding of emotions to relate better to other people, form healthier relationships, achieve greater success at work, and lead a more fulfilling life.

 
Maxwell Emotional Inteligence training course will give you the tools you need to be emotionally intelligent in your workplace. You learn why emotional intelligence is so important and how you can boost your own EQ by mastering core emotional intelligence skills.