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Transactional Analysis (TA) – Understanding self & others

Understanding how you communicate is key to your success


Transactional Analysis (TA) is a psychological theory

that helps explain why we think, act and feel the way we do.

Transactional Analysis (TA) promotes and improves communication

, enhances relations in the organization and organizational climate, which contributes to increased productivity.

The theoretical basis of TA is a development of Freudian theory

. To help people understand this, Dr. Eric Berne developed the P-A-C diagram with which a transaction can be graphically illustrated.

Transactional Analysis (TA) claims that we can better understand ourselves

by analyzing our transactions with the people closest to us. Transaction = conversation/interaction between two people.


What is important in the model is that every time we communicate, we communicate from an ego state.

When people communicate in the parent ego state, they are communicating from a position they learned from their parents. When people communicate in the child ego state, they are usually emotional and respond as they did as a child. In the adult ego state, people make an autonomous and thoughtful assessment of the situation in a nonprejudicial way.
With such an understanding, we can start to choose our communications. If we have no awareness of our ego state, we could respond inappropriately, which might lead to frustrated or unhealthy transactions.

Learning Objectives

  • Learn the building blocks of Transactional Analytical theory and its underpinning assumptions
  • Analyse the moods, behaviour and thoughts of yourself and others
  • Learn how do a person’s psychological processes work?
  • Examine the transactions (communications) between yourself and others
  • Understand what happens when two people communicate with each other?
  • Understand why people tend to repeat certain patterns or ‘bad habits’
  • Understand „What game are we playing?“
  • Learn to regard people as OK and thus capable of change, growth, and healthy interactions
  • Predict and help improve dysfunctional, unproductive and toxic interactions between people


Who the training is for

Specialisation in Organisational Transactional Analysis is for the following professionals who wish to foster growth and change in their company:

  • Managers
  • Trainers
  • HR executives
  • Other professionals dealing with people within organisations

Transactional Analysis will open your eyes to the way people communicate and connect!

In any business, it is imperative that your communication with your collegues, prospects, customers and business partners is open and effective and that a connection is made between you and the person you are dealing with.

By understanding yourself a little better you will learn how to communicate and connect with others! Transactional Analysis (TA) is a system which can allow this self-understanding to happen and in so doing enrich your dealings with other people.

Learn, practice and apply Transactional Analysis to your business and personal life and you will better understand yourself and enrich your communication with others.

Ready to get started?

Contact us today to arrange for an in-house delivery of this invaluable course or for a customized solution. From time to time we do host offerings of this course that allows for single or multiple participants form different companies to attend.

For more information call

Let’s Stay in Contact

Maxwell International s.r.o.
Jablonského 640/2
170 00 Praha 7 – Holešovice
Česká Republika

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